Phraseology Project - a typographic research desk
Support desk

Support

Common questions and routine site issues are covered here. For editorial and licensing questions, the contact page is the right route. For submissions, see the submission guidance.

A study page is missing or shows an error

Most missing pages are typing errors in the URL. Try the A to Z index, the gallery, or the homepage and follow a link from there. If a page is genuinely broken, write to the support mailbox with the URL and a short description of what you expected.

An image is missing on a page

Image sourcing for some studies is still in progress. The page is published with a wired image path so the layout is correct, even when the file is not yet on disk. We add files in batches; the changelog records when a batch lands.

A wallpaper download will not start

The wallpapers are plain JPGs at the linked path. If the link does not start a download, right-click and save the image. Some browsers open JPGs in a tab by default rather than offering a save dialog.

A print I want is listed as archived

Most editions in the print archive are no longer being produced. The archive entry exists so the study can be referenced; it does not represent live stock. If you have a specific use that requires a working print copy, the contact page is the right place to ask.

Accessibility issues

We try to keep the site readable with the keyboard, with screen readers, and with CSS disabled. If you hit something that does not work, write to the support mailbox with the page URL and the browser plus assistive technology you are using.

Reporting a security issue

Security reports are welcome. The /.well-known/security.txt file lists the right address; please do not post security issues to the contact form.

Support mailbox

support [at] phraseologyproject [dot] com. Replace the brackets with the obvious characters; the formatting is intentional.